computer repairs · bayside, melbourne

Slow laptop? Cracked screen? I can fix that.

I’m Sonny, a Cheltenham local who’s been pulling computers apart since primary school. Honest repairs at fair prices, quoted up front, and I’ll travel to you.

  • quote first, always
  • no fix, no fee
  • i travel to you
Sonny, The Tech Taylor

g’day, i’m sonny

screens · batteries · upgrades · virus removal · reinstalls · data recovery · tune-ups

what i fix, and what it costs

The mending list

Not sure what’s wrong? Describe it (a photo helps) and I’ll tell you roughly what it’ll cost. You get a firm quote before I start. Where it says + part, the part goes on top at exactly what it cost me, receipt included.

  • free diagnostic
  • $0 callout in bayside
  • no fix, no fee
  • 90-day guarantee
  • 01Screen replacement$90 + part

    Cracked or dead laptop screens swapped.

  • 02Battery swap$60 + part

    For laptops that no longer survive the trip to the couch.

  • 03RAM upgrade$40 + part

    The single best cheap fix for a slow machine.

  • 04SSD upgrade$90 + part

    Your old drive cloned across to something faster.

  • 05Virus & malware removal$90

    Pop-ups and scam toolbars cleaned out properly, not just hidden.

  • 06Windows reinstall$99

    Fresh install, drivers sorted, files kept safe. Add $40 for a full backup first.

  • 07Basic data recoveryfrom $80

    Deleted files and dying drives. I'll be straight about the odds first.

  • 08Tune-up$50

    Startup cleanout, updates, a physical dust-out.

  • 09Anything else$85/hr

    Odd jobs, new-phone setup, faults that need a look first. Always quoted before I start.

what i don’t do

  • Custom PC builds. There are shops that specialise in this and do it better.
  • Phone and tablet repairs. Different tools, different trade. I can still help with the software side, like setting up a new phone or moving everything across.
  • Printers. Honestly, a new one is usually cheaper than the time it'd take me to fix the old one.
  • Anything still under warranty. Use the warranty first, it's free.

If it’s on this list, I’ll point you to someone who does it well.

how it works

Four steps, no surprises

  1. 1

    Text me what's wrong

    A sentence and a photo is plenty. I'll reply with what it probably is and roughly what it'll cost.

  2. 2

    Quote first, always

    You get a firm price before I touch anything. If the fix costs more than the machine is worth, I'll tell you that too.

  3. 3

    I come to you

    Laptops and house calls anywhere around Bayside. Desktop towers can be dropped off at my place in Cheltenham.

  4. 4

    Pay when it's fixed

    Bank transfer once you've seen it working. No fix, no fee, and the repair's covered after: same fault back and I'll redo it free.

tell me what broke

Book a repair

Fill this in and I’ll text you back to lock in a time. Prefer to skip the form? Just text 0494 815 321, same result.

where suits you
a photo helps (optional)
when works for you · one to three options

no account, no spam, just a text back from me

who’s the taylor?

Just me, actually

I’m Sonny Taylor. 18, Bayside born and raised, and the person half the street already calls when a computer plays up. I’ve been fixing them since I was about twelve, and spent a couple of years working in a computer repair shop before going out on my own.

My dad runs The Door Taylor, so mending things for locals is more or less the family trade. I’m not a big company pretending to be small. It’s just me and a toolkit. That’s why it’s cheap, and why the person you text is the person who turns up.

  • no shopfront, no overheads
  • if it's not worth fixing, i'll say so

the taylor, on paper

name
sonny taylor
base
cheltenham 3192
callout fee
$0 in bayside
fixing since
age twelve
experience
2 yrs in-shop
staff count
1 (me)
dad's shop
the door taylor

where i work

Anywhere around Bayside

Home base is Cheltenham. House calls and pickups anywhere around here:

  • cheltenham
  • mentone
  • parkdale
  • mordialloc
  • highett
  • moorabbin
  • sandringham
  • hampton
  • black rock
  • beaumaris
  • bentleigh

Somewhere else nearby? Ask anyway, the answer is probably yes.

the bit everyone wants to ask

Fair questions

You’re handing a stranger your computer. Here’s the honest answer to everything you’re probably wondering.

  • 01Is my data safe with you?

    Yes. I don't go through your files, and nothing leaves your machine. Most repairs never touch your data at all. For the few jobs that could (a Windows reinstall, data recovery) I'll tell you before I start and can back everything up first.

  • 02Will I lose my files?

    Almost never. A screen, battery, RAM or SSD job doesn't touch what's on your drive. The one repair that does is a full Windows reinstall, and there I keep your files aside, or do a complete backup first for $40.

  • 03What if you can't fix it?

    Then you pay nothing. No fix, no fee. And if the repair would cost more than the machine is worth, I'll tell you that instead of taking your money for it.

  • 04Is the repair guaranteed?

    Yes. Every paid repair is covered for 90 days. If the same fault comes back in that time, I'll redo it at no charge.

  • 05How long does a repair take?

    Most jobs are same-day or next-day once I've got the part in hand. You'll get a realistic timeframe when I quote, not a vague “we'll call you”.

  • 06Do you charge to come out?

    No. The callout and the diagnostic are both free anywhere around Bayside. You only ever pay for the actual fix, once it's done and you've seen it working.

  • 07How do I pay?

    Bank transfer (PayID) once the job's finished, or cash if you'd rather. No deposit, and no card details up front.

  • 08Are you actually qualified?

    I've been pulling computers apart since primary school and spent two years working in a computer repair shop before going out on my own, so this isn't a side hustle I picked up last week. I'm just not a franchise with a call centre: you text me directly, I turn up, and you don't pay a cent until it works.